Privacy Policy

About this Privacy Policy

At Fivez London, we prioritize safeguarding your privacy and handling your personal information responsibly. This policy outlines how we collect, use, and protect your data to ensure a safe and secure online experience.

Definition of Personal Data

Personal Data refers to any information relating to an identifiable individual. By providing your personal data on our website, you consent to its usage in accordance with this policy. Please take the time to review and understand this policy fully.

Who We Are

FIVEZ London operates as a sports league provider, serving various locations across London. Our headquarters are located in London.

How We Collect Information

We collect information from you when:

You make a team/solo booking or registration on www.fivezlondon.com.
You submit an inquiry through www.fivezlondon.com.
You subscribe to marketing emails on www.fivezlondon.com.
You participate in surveys or provide customer feedback.

Types of Information Collected

When making a booking or subscribing, we may collect information such as your name, email address, telephone number, home address, and debit/credit card information.

Usage of Your Information

Your personal data is used based on lawful grounds, including the necessity to complete bookings, your consent to our use of your data, or our legitimate interests. We utilize your information for purposes such as tailoring your experience, sending league information, improving our service, and processing transactions.

We are committed to safeguarding your data and ensuring it is not sold, exchanged, transferred, or shared with any other company without your explicit consent, except for delivering the requested services.

Access to Your Information

We do not sell, distribute, or lease your personal information to third parties without your consent. Your data is protected under current legislation, and we only share it with companies when necessary to provide services on our behalf. Trusted third parties supporting our website operation or servicing our customer needs adhere to confidentiality agreements and comply with all legislation.

Security

We prioritize data security and have implemented appropriate measures to safeguard and secure data collected through our site.

Use of Cookies

Similar to other websites, we use cookies to enhance your online experience. Cookies are text files placed on your hard disk by a web page server, enabling the website to recognize you during visits. Our use of cookies includes authentication, personalization, security, performance analytics, and third-party services. You can adjust your browser settings to decline cookies, but this may impact your ability to use certain features of our services.

Data Retention

We retain personal data for the duration necessary to provide optimal customer service. If you have registered and purchased our services, we will retain your data as long as needed to deliver the best possible experience.

If you have any comments or concerns regarding this Privacy Policy or believe that 5aside.org has not adhered to it, please contact us at hello@fivezlondon.com. We are committed to promptly addressing and resolving any issues in accordance with this policy.